Rate Policies

Please note that our nightly base rate is based on double occupancy (2 guests). Each additional person age 13 and older is charged at $10 per night. Children 12 and under stay free.

All rates are subject to tax and service charges, as well as minimum length of stay requirements. Rates are subject to change at any time.

Arrival and Departure

Check-in is from 4:00 PM onwards. Check-out and departure is prior to 11:00 AM.

Smoking Policy

All of our accommodations are smoke-free. A $250.00 service fee will be charged to any unit that has been smoked in. Please only smoke outside and properly dispose of your cigarette waste.

Damage/Cleaning

If any damage to our property occurs please notify us so we can repair it before the next guests arrives. You are responsible for the cost of any damage to our property unless such damage is due to normal wear and tear or usage. Excessive cleaning fees will be charged after departure to any of our lodging facilities that require an inordinate amount of cleaning time. Excessive cleaning fee will be assessed based on the condition in which the unit was left. We will document the condition of the units with date/time stamped digital photos to support our claim. Should the Faribault Woolen Mill bed blanket or throw become permanently stained or damaged during your stay, your credit card will be charged the retail price of the blanket ($200 twin, $280 queen, $330 king) and the blanket will be yours to keep.

Accommodation Overview

Accommodations include all linens/towels for the number of registered guests, small coffee makers, extra blankets/pillows and simple bath amenities. If the unit is equipped with a kitchen/kitchenette it will have a simple set of pots and pans and utensils and dishes for the number of guests allowed in the unit. DNR approved firewood is available at the front desk for $6 per bundle and may be used in fireplaces or outdoors unless there is a fire ban.

Reservations booked with Dining Packages

Should you choose to add-on a Dining Package to your stay (Bed and Breakfast, Wine and Dine, etc.) you will be provided with paper vouchers upon Check-in. Please confirm that your vouchers are accurate prior to leaving the Reception area.

INDIVIDUAL ROOM DEPOSIT AND REFUND POLICY

Very Important Please Read

Upon booking, a room deposit is taken in the amount of your first night's stay for the selected unit(s). This deposit applies to any night of the reservation that is not used.

A full refund, minus $20.00 per room bookkeeping fee, will be given on date changes/cancellations made more than two weeks (14 days) prior to the date of the reservation if the reservation is less than six days in length. If the reservation is for six or more total room days or is a group reservation, a date change/cancellation must be made thirty days prior to the reservation to qualify for a full refund less $20.00 per room bookkeeping fee. No refund will be given for date change/cancellations made less than two weeks (14 days) prior to the date of the reservation or if the reservation dates have been previously changed. If your reservation is for six or more total room days or a group reservation, no refund will be given for cancellations made less than 30 days prior to the date of the reservation or if the reservation dates have been changed.

Pet Policy:

Please read our pet policy and guidelines before deciding on bringing your pet to Cascade Lodge.

Pets are allowed in all cabins and basecamp units. Pets are not allowed in the Main Lodge. A pet fee of $15.00/night is charged for all pets. We do not allow more than 2 pets in any of our units.

Extra Cleaning Service Fees may accrue if our Pet Policy guidelines are not followed.

Cascade Lodge Pet Guidelines:

Please keep pets off of the furniture; this includes beds, couches and chairs. If your pet is accustomed to being on furniture at home we ask that you please bring a sheet or blanket to place over the furniture. If you are not able to or forget one please ask the Front Desk at the time of check in and they will provide one for you.

• If you choose not to use the cover or keep pets off the furniture, an extra Cleaning Service Fee will apply as extraordinary cleaning efforts will be required. The same will apply if we are required to wash the pillows, quilts, blankets, or curtains of pet hair after your stay. Typically, this fee is $50 or more if there has been damage such as stains that will require replacement of the item. In case our custom Faribault Woolen Mill bed blanket is permanently stained or damaged during your stay, you will be charged the retail price of the blanket ($280 queen, $330 king) and the blanket will be yours to keep.

• Please respect other guests and pick up immediately after your dog while on resort grounds.

• Pets must be leashed while on resort grounds--for the safety and the comfort of your pet, other guests, and their pets.

Pets should not be left unattended unless they are kenneled. Housekeepers will not enter a unit that has an un-kenneled or barking dog.