COVID-19 Closure

COVID-19 Updates

4/30

Cascade Lodge to Open on May 5th

Cascade Lodge takes COVID-19 very seriously and we continue to support our local and state government in their efforts to flatten the curve. We are very grateful for all the resources made available to us, so that we can continue do our part in keeping our employees, ourselves, and our guests safe.

Cascade Restaurant will open for take out and curbside on May 5th. Current Restaurant hours are 8am-8pm.

Cascade Lodge will be open on May 5th.

We have heard Governor's order today, in which he extended Stay at Home order until May 18th. While we wholeheartedly support this order, we also feel that our property offers ample space to appropriately maintain social distancing, and we are taking many steps in order to eliminate and minimize exposure to our staff and guests.

4/27/20

Cascade Lodge COVID19 Prevention Practices

We continue to spend considerable amount of time gathering information and best practices from federal, state, and local resources in regards to best and most effective approach on proper disinfection and sanitation of the restaurant, guest rooms and guest areas. We are anxious to welcome back all of our new and returning guests, however we strongly encourage you not to travel if you have a fever. When you come to visit us again you may notice changes such as plexiglass barrier at the front desk and at the restaurant counter, as well as increased sanitation of rooms and common areas. Those are just some of the numerous actions we are taking to protect our employees and guests from Coronavirus. Some other measures and operating procedures include:

Check-in time is now 4:00pm which provides us an extra hour a day to focus on enhanced sanitation practices.
Disinfecting front desk area and items such as pens between each guest.
Hand sanitizer provided at the front desk.
Guest room keys are put through sanitation process before being handed out.
Front desk and housekeeping staff may wear gloves and masks.
Increased focus on sanitation of high-touch areas (door knobs, light switches, remotes, etc.)
Focus on increased frequency of sanitation and disinfection of all common areas, sanitation of entrance door doorknobs on hourly basis.
All bed spreads and decorative toss pillows have been removed from beds.
Sanitizing iPads between each transaction at the restaurant.
Single use menus provided.
Disposable cutlery and single use condiments provided.
More "Grab & Go" food options available.
Hand sanitizer available at the restaurant entrance.

3/22/20

Dear Friends,

We have come to the difficult decision that, due to the COVID-19 global pandemic, for the safety of the team and those around us, we feel the need to close both the restaurant and lodge starting Sunday March, 22nd through May 4th.

All reservations during this time period will be cancelled with a full refund or a credit for a future stay.

If you have a reservation during this time period you will be contacted very soon by someone from Cascade Lodge.

We have been following protocol from both local and state authorities and paying attention to our neighbors. We have been praying for additional guidance as we make what has been the most challenging decision of our lives.

We have gone through all of the emotions that come along with the fact that we could possibly lose everything that we have worked our entire lives for; however, we must put our health and the health of our community ahead of any possible business.

We have tried to maintain the employment of the staff that we have and especially our team members that live here on property. Our team is like our family. All the team members in our on-site affordable housing will be able to remain in their units free of charge for as long as needed.

We hope to be able to reopen on May 5th.

We hope that all displaced guests will rebook with us in the future as your travels bring you to the beautiful North Shore.

For now, stay home, wait this out and we'll be here when this clears. Thank you for your support and we hope that when we see the other side of this that you will come and support us again.

Thom, Jelena and family